Changchun Eagle Laser Equipment Co., Ltd. always adheres to the service concept of "customer first" and is committed to providing comprehensive and complete technical support services to customers around the world. Our goal is to provide customers with professional and timely technical support and service guarantees in the purchase, installation, operation and subsequent use, so as to create more value for customers.
Pre-sales service:
We understand that customers may have different needs for laser equipment, so we provide customers with the following efficient and professional pre-sales support:
Comprehensive interpretation of products: Provide detailed product catalogs and company introduction materials to help customers fully understand the performance and application areas of our laser equipment. According to the production needs of customers, we will explain the suitable product models and their core functions in detail.
Professional selection suggestions: According to customer needs, our technical team will provide you with professional selection suggestions. For complex production processes or special usage scenarios, we also support one-to-one technical discussions.
After-sales service:
Technical training support: Customers who purchase equipment for the first time can enjoy operation technical training provided by professional engineers, covering equipment installation, operation skills, maintenance and other contents.
Quick problem solving: If you encounter any problems during the use of the equipment, you can contact our after-sales team at any time. We will respond quickly and do our best to reduce equipment downtime and ensure your production efficiency.
If you need technical support or after-sales service, you can contact us by sending an email:
Working hours: Monday to Friday, 8:30-17:30 (Beijing time)
Whether you are in the pre-sales or after-sales stage, we will provide you with professional services and look forward to cooperating with you!